Privacy Policy
We process personal data (usually referred to hereinafter simply as “data”) only to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there. Pursuant to Article 4(1) of Regulation (EU) 2016/679, i.e., the General Data Protection Regulation (hereinafter referred to as the “DSGVO”), “processing” means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, dissemination, or otherwise making available, aligning or combining, restricting, erasing, or destroying. In the following privacy policy, we inform you in particular about the nature, scope, purpose, duration, and legal basis of the processing of personal data, to the extent that we determine the purposes and means of processing either alone or jointly with others. In addition, we inform you below about the third-party components we use for optimization purposes and to enhance the quality of use, to the extent that third parties process data in this context under their own responsibility.
Our Privacy Policy is organized as follows:
I. Information about us as the data controller
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as the data controller
The data controller for this website, as defined by data protection law, is:
Dr. Mario Viden Dental Practice
Dr. Mario Viden
Hoher Markt 4/2/46
1010 Vienna
Phone: 0043153321560
Email: praxis@dr-viden.com
The provider’s data protection officer is:
Una Viden
Phone: 00431533215641
Email: viden.una@dr-viden.com
II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right
- to confirmation as to whether data concerning them is being processed, to access the data being processed, to further information about the data processing, and to copies of the data (see also Art. 15 DSGVO);
- to have inaccurate or incomplete data rectified or completed (see also Art. 16 of the DSGVO);
- to have data concerning them erased without delay (see also Art. 17 DSGVO), or, alternatively, to the extent that further processing is necessary pursuant to Art. 17(3) DSGVO, to restrict processing in accordance with Art. 18 DSGVO;
- to receive the data concerning them that they have provided and to have such data transmitted to other providers/data controllers (see also Art. 20 DSGVO);
- to lodge a complaint with the supervisory authority if they believe that the data concerning them is being processed by the provider in violation of data protection regulations (see also Art. 77 DSGVO).
Furthermore, the provider is obligated to inform all recipients to whom data has been disclosed by the provider of any rectification or erasure of data or restriction of processing carried out pursuant to Articles 16, 17(1), and 18 of the DSGVO.
Likewise, pursuant to Article 21 of the DSGVO, users and data subjects have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Article 6(1)(f) of the DSGVO. In particular, an objection to data processing for the purpose of direct marketing is permitted.
III. Information on data processing
The data processed when you use our website will be deleted or blocked as soon as the purpose for which it was stored no longer applies, provided that no statutory retention obligations prevent the deletion of the data and no contrary information regarding individual processing procedures is provided below.
Cookie manager
To obtain consent for the use of cookies on the website that are not technically necessary, the provider uses a cookie manager.
When the website is accessed, a cookie containing the settings information is stored on the user’s device so that the consent prompt does not need to be displayed during subsequent visits.
The cookie is required to obtain the user’s legally compliant consent.
The user can prevent or disable the installation of cookies by adjusting their browser settings.
Server data
For technical reasons—in particular to ensure a secure and stable website—data is transmitted by your web browser to us or to our web hosting provider. These so-called server log files record, among other things, the type and version of your web browser, the operating system, the website from which you navigated to our website (referrer URL), the page(s) on our website that you visit, the date and time of each visit, and the IP address of the Internet connection from which our website is accessed. The data collected in this manner is stored temporarily, but not in conjunction with any other data about you. This storage is based on the legal basis of Article 6(1)(f) of the DSGVO. Our legitimate interest lies in improving the stability, functionality, and security of our website. The data is deleted no later than seven days after collection, unless further retention is necessary for evidentiary purposes. Otherwise, the data is fully or partially exempt from deletion until an incident has been fully resolved.
Cookies
a) Session cookies
We use so-called cookies on our website. Cookies are small text files or other storage technologies that are placed and stored on your device by the web browser you are using. These cookies process certain information about you on an individual basis, such as your browser or location data, or your IP address. This processing makes our website more user-friendly, effective, and secure, as it enables, for example, the display of our website in different languages or the provision of a shopping cart function. The legal basis for this processing is Article 6(1)(b) of the DSGVO, provided that these cookies process data for the purpose of initiating or fulfilling a contract. If the processing does not serve the purpose of contract initiation or contract fulfillment, our legitimate interest lies in improving the functionality of our website. The legal basis in this case is Article 6(1)(f) of the DSGVO.
These session cookies are deleted when you close your web browser.
b) Third-Party cookies
Where applicable, our website may also use cookies from partner companies with which we collaborate for the purposes of advertising, analysis, or to provide functionality on our website. For details on this, particularly regarding the purposes and legal bases for processing such third-party cookies, please refer to the information below.
c) Options for disabling cookies
You can prevent or restrict the installation of cookies by adjusting your web browser settings. You can also delete cookies that have already been stored at any time. However, the steps and measures required to do so depend on the specific web browser you are using. If you have any questions, please use the help function or documentation provided by your web browser, or contact its manufacturer or support team. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash Player. The steps and measures required for this also depend on the specific Flash Player you are using. If you have any questions, please use the help function or documentation for your Flash Player, or contact the manufacturer or user support. However, if you block or restrict the installation of cookies, this may prevent you from fully utilizing all the features of our website.
Contact inquiries / How to contact us
If you contact us via the contact form or by email, the data you provide will be used to process your inquiry. Providing this data is necessary to process and respond to your inquiry—without it, we will be unable to respond to your inquiry, or our response may be limited. The legal basis for this processing is Article 6(1)(b) of the DSGVO. Your data will be deleted once your inquiry has been fully resolved and provided that no legal retention obligations prevent its deletion, such as in the case of any subsequent contract fulfillment.
We maintain a company page on Facebook to promote our products and services and to communicate with prospective customers and clients. We share responsibility for this social media platform with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Facebook’s Data Protection Officer can be contacted via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have set forth our joint responsibility in an agreement regarding our respective obligations under the DSGVO. This agreement, which outlines our mutual obligations, is available at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the resulting processing of personal data, as described below, is Article 6(1)(f) of the DSGVO. Our legitimate interest lies in the analysis, communication, sales, and promotion of our products and services. The legal basis may also be the user’s consent to the platform operator pursuant to Article 6(1)(a) of the DSGVO. The user may revoke this consent at any time with future effect by notifying the platform operator, in accordance with Article 7(3) of the DSGVO. When you visit our online presence on the Facebook platform, Facebook Ireland Ltd., as the platform operator in the EU, processes your data (e.g., personal information, IP address, etc.). This data is used to generate statistical information about the usage of our company’s Facebook page. Facebook Ireland Ltd. uses this data for market research and advertising purposes, as well as to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to display interest-based advertisements to users both on and off Facebook. If the user is logged into their Facebook account at the time of visiting the site, Facebook Ireland Ltd. may also link the data to the respective user account. If a user contacts us via Facebook, the user’s personal data entered on that occasion will be used to process the inquiry. We will delete the user’s data once the user’s inquiry has been fully resolved, provided that no legal retention requirements—such as those related to subsequent contract fulfillment—prevent us from doing so. Facebook Ireland Ltd. may also set cookies for the purpose of processing the data. If the user does not consent to this processing, they have the option to prevent the installation of cookies by adjusting their browser settings accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. For Flash cookies, processing cannot be prevented via the browser settings but rather by adjusting the settings in the Flash Player. If the user prevents or restricts the installation of cookies, this may result in not all Facebook features being fully usable. Further details on the processing activities, how to prevent them, and how to delete the data processed by Facebook can be found in Facebook’s Privacy Policy:
https://www.facebook.com/privacy/explanation
It cannot be ruled out that data processing by Facebook Ireland Ltd. may also be carried out via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the United States.
To promote our products and services and to communicate with prospective customers or clients, we maintain a company account on the Instagram platform. On this social media platform, we share responsibility with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Instagram’s data protection officer can be contacted via a contact form:
https://www.facebook.com/help/contact/540977946302970
We have set forth our joint responsibility in an agreement regarding our respective obligations under the DSGVO. This agreement, which outlines our mutual obligations, is available at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum
The legal basis for the resulting processing of personal data, as described below, is Article 6(1)(f) of the DSGVO. Our legitimate interest lies in the analysis, communication, sales, and promotion of our products and services. The legal basis may also be the user’s consent to the platform operator pursuant to Article 6(1)(a) of the DSGVO. The user may revoke this consent at any time with future effect by notifying the platform operator, in accordance with Article 7(3) of the DSGVO. When you visit our online presence on the Instagram platform, Facebook Ireland Ltd., as the platform operator in the EU, processes your data (e.g., personal information, IP address, etc.). This data is used to gather statistical information about the usage of our company’s Instagram presence. Facebook Ireland Ltd. uses this data for market research and advertising purposes, as well as to create user profiles. Based on these profiles, Facebook Ireland Ltd. is able, for example, to display interest-based advertisements to users both on and off Instagram. If the user is logged into their Instagram account at the time of visiting the site, Facebook Ireland Ltd. may also link the data to the respective user account. If a user contacts us via Instagram, the user’s personal data entered on that occasion will be used to process the inquiry. We will delete the user’s data once the user’s inquiry has been fully resolved, provided that no legal retention requirements—such as those related to subsequent contract fulfillment—prevent us from doing so. Facebook Ireland Ltd. may also set cookies to process the data. If the user does not consent to this processing, they can prevent the installation of cookies by adjusting their browser settings accordingly. Cookies that have already been stored can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the browser settings, but rather by adjusting the settings in the Flash Player. If the user prevents or restricts the installation of cookies, this may result in not all Facebook features being fully usable. Further details on the processing activities, how to prevent them, and how to delete the data processed by Instagram can be found in Instagram’s Privacy Policy:
https://help.instagram.com/519522125107875
It cannot be ruled out that data processing by Facebook Ireland Ltd. may also be carried out through Facebook Inc., 1601 Willow Road, Menlo Park, California 94025, in the United States.
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA. Privacy policy:
https://www.facebook.com/policy.php
Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA. Privacy policy:
https://help.instagram.com/519522125107875
Google analytics
We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to simply as “Google.” The Google Analytics service is used to analyze user behavior on our website. The legal basis is Article 6(1)(f) of the DSGVO. Our legitimate interest lies in the analysis, optimization, and efficient operation of our website. Usage and user-related information, such as IP address, location, time, or frequency of visits to our website, is transmitted to a Google server in the United States and stored there. However, we use Google Analytics with the so-called anonymization feature. Through this feature, Google truncates the IP address while the data is still within the EU or the EEA. The data collected in this way is then used by Google to provide us with an analysis of visits to our website and the usage activities that take place there. This data may also be used to provide additional services related to the use of our website and the Internet. Google states that it does not associate your IP address with any other data. In addition, Google maintains
https://www.google.com/intl/de/policies/privacy/partners
provides additional information regarding data protection, including, for example, ways to prevent the use of your data. In addition, Google offers a
https://tools.google.com/dlpage/gaoptout?hl=de
so-called opt-out add-on along with further information on this topic. This add-on can be installed with common web browsers and provides you with greater control over the data that Google collects when you visit our website. The add-on instructs the Google Analytics JavaScript (ga.js) not to transmit information about your visit to our website to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. You can, of course, also find out in this privacy policy whether we use any other web analytics services and, if so, which ones.
Google maps
On our website, we use Google Maps to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to simply as “Google.” To enable the display of certain fonts on our website, a connection to the Google server in the U.S. is established when you visit our website. When you access the Google Maps component integrated into our website, Google stores a cookie on your device via your web browser. To display our location and generate directions, your user settings and data are processed. In this context, we cannot rule out the possibility that Google uses servers in the United States. The legal basis is Article 6(1)(f) of the DSGVO. Our legitimate interest lies in optimizing the functionality of our website. Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions should be transmitted. If you do not consent to this processing, you have the option to prevent the installation of cookies by adjusting the relevant settings in your web browser. Details on this can be found above under the heading “Cookies.” In addition, the use of Google Maps and the information obtained through Google Maps is governed by Google’s Terms of Service and the Google Maps Terms of Service.
Google also provides further information at https://adssettings.google.com/authenticated and https://policies.google.com/privacy.
Dr. Mario Viden
Dentist
Hoher Markt 4
1010 Vienna
